A clear route to the right team
Service support
Orders, accounts
& payments.
info@volumize.co.uk
Published support hours: Monday–Friday, 09:30–17:00.
We aim to respond within 24 hours.
Your clinical care
Treatment
& health questions.
Use your secure clinical account for medicine questions, side effects and private health information.
The pharmacy
Dispensing
& pharmacy support.
Milnthorpe Pharmacy
+44 1539 565900
Pharmacy website ↗
Help us find your order
For an order or account enquiry, include your name, order reference if you have one and a short description of the service issue. Use the email address associated with your account. Avoid putting medical history, identity documents or progress photographs in a general support email; use the secure clinical route when available.
If you need urgent help
Use urgent services when needed
The online support service is not an emergency service. Contact NHS 111 for urgent medical advice. Call 999 for a medical emergency, severe breathing difficulty or an immediate risk of harm. Do not wait for an email or portal response.
Other useful routes
- Frequently Asked Questions for common service questions.
- Delivery & Returns and Refund Policy for order issues.
- Complaints Procedure if you want to raise a formal concern.
- Privacy Policy for information about personal data.
Company and pharmacy addresses
Volumize Hair Ltd, company 15268253.
Registered office: Grosvenor House, 3 Chapel Street, Congleton, England, CW12 4AB.
Milnthorpe Pharmacy
1 Haverflatts Ln, Milnthorpe, LA7 7PS, United Kingdom.
Superintendent Pharmacist: Zayd Mulla. Pharmacist Reg.: 2076371. Pharmacy Number: 1030224.