Complaints Policy
We take all feedback seriously and aim to resolve issues quickly and fairly.
How to share feedback or make a complaint
If you have comments or complaints about customer service, delivery, packaging, products, or marketing, please contact us via email:
Email: info@volumize.co.uk
Pharmacy-related feedback or complaints
For suggestions or complaints about dispensing, labelling, or prescribing, please contact our Partner Pharmacy and independent prescribers:
The Milnthorpe Pharmacy
Address:1 Haverflatts Ln, Milnthorpe LA7 7PS, Uk
Regulator: General Pharmaceutical Council (no. 1030224)
Superintendent Pharmacist: Zayd Mulla
If your pharmacy complaint isn’t resolved
You can escalate unresolved pharmacy complaints to the regulator:
The Milnthorpe Pharmacy,
1 Haverflatts Ln, Milnthorpe LA7 7PS, Uk
Tel: +44 1539 565900
Web: https://milnthorpepharmacy.co.uk/
Original Volumize information