Complaints Policy
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Complaints Policy
We take all feedback seriously and aim to resolve issues quickly and fairly.
How to share feedback or make a complaint
If you have comments or complaints about customer service, delivery, packaging, products, or marketing, please contact us via email:
Email: info@volumize.co.uk
Pharmacy-related feedback or complaints
For suggestions or complaints about dispensing, labelling, or prescribing, please contact our Partner Pharmacy and independent prescribers:
The Milnthorpe Pharmacy
Address:1 Haverflatts Ln, Milnthorpe LA7 7PS, Uk
Regulator: General Pharmaceutical Council (no. 1030224)
Superintendent Pharmacist: Zayd Mulla
If your pharmacy complaint isn’t resolved
You can escalate unresolved pharmacy complaints to the regulator:
The Milnthorpe Pharmacy,
1 Haverflatts Ln, Milnthorpe LA7 7PS, Uk
Tel: +44 1539 565900
Web: https://milnthorpepharmacy.co.uk/
Have questions
or feedback?
Send us an email, and a dedicated member of the team will get back to you within 24 hours.
Our services are not intended for use in a medical emergency. If you need urgent medical attention, please call 111 or 999.